Do you have a question that isn't on this page? Contact us at info@rubberstamptapestry.com.
Q: How much is shipping going to cost?
A: Our online catalog will calculate the shipping for you! Simply create an account by clicking the "My Account" link at the top of the page and follow the easy directions. Next, add your items to the shopping cart. On the checkout page, you will be given a list of shipping methods and rates. This works for orders being shipped both inside and outside the U.S.
Q: Are you an angel company?
A: Yes. Artists that use our stamps can sell their work, as long as the images are stamped by hand (no mechanical reproduction - copiers, printers, etc.).
Q: I can't find a particular item!
A: The search bar, located at the top of every page of the website, is by far the best method of tracking down those hard-to-find stamps. It works both by item name and item number!
Q: Do you have a return policy?
A: You can return any item within 30 days of purchase for store credit, as long as the item is unused and in the original packaging if applicable. When we receive the items, we will contact you with a coupon code for the amount of the return.
Q: What happened to the print catalogs that you used to sell?
A: Due to the high cost of printing and our constantly expanding product line, we realized that it is impossible to have printed catalogs on hand to sell. However, we are now offering a printable catalog in PDF format. You can download this new catalog by visiting this link: http://stampestry.com/rst_2010.pdf
Q: Do you make custom stamps?
A: No. Our method of manufacturing stamps is not tailored to making custom images.
Q: I need to change my newsletter subscription's email address or unsubscribe. How do I do this?
A: At the bottom of every newsletter is a link that says "Manage my Subscription." If you click this link, it takes you to a management page that is very easy to use.
Q: Are you going to be at any more stamp conventions?
A: We are not currently scheduled for any stamp conventions. If this changes, we will let everyone know via our newsletter.
Q: Do you sell wholesale?
A: Yes. Click here to view our wholesale page.
Q: Can I place an order over the phone?
A: Yes. Call us at 910-464-2608 and we will take your order over the phone. Office hours are 10AM-4PM, Monday through Friday.
Q: Are you open to the public?
A: As our internet business grew, we decided to close our retail storefront in 2005, and are no longer open to the public. Check our Retail Store List for shops in your area that carry our products.
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