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Frequently Asked Questions

Do you have a question that isn't on this page? Contact us at info@rubberstamptapestry.com.

How much is shipping going to cost?

Our online catalog will calculate the shipping for you! First, set up an account with us by clicking "Sign-In" under My Account at the bottom of this page, then click "Continue" on the New Customers section of the login page and follow the instructions.

Once you add items to the cart, you will be given a list of shipping methods and rates on the checkout page. This works for orders being shipped both inside and outside the U.S.

Are you an angel company?

Yes. Artists that use our stamps can sell their work, as long as the images are stamped by hand (no mechanical reproduction - copiers, printers, etc.).

I can't find a particular item!

The search bar, located at the top of every page of the website, is by far the best method of tracking down those hard-to-find stamps. It works both by item name and item number!

Do you have a return policy?

As long as the item is unused and in the original packaging (if applicable) you may return it for store credit, within 30 days of purchase.

When you return the item include a copy of your invoice and a note describing the item(s) you would like in exchange.

Do you make custom stamps?

No. Our manufacturing process is not suitable for making custom images.

I need to change my newsletter subscription's email address or unsubscribe. How do I do this?

Click the "Unsubscribe" link at the bottom of the newsletter.

Do you sell wholesale?

Yes. Information about purchasing our products wholesale can be found on the About Us tab.

Can I place an order over the phone?

Yes. Call us at 910-428-2647 and we will take your order over the phone. Our office hours are 9:00 am - 4:00 pm, Monday through Friday.

Are you open to the public?

No. Check our list of retailers in the About Us section for a list of stores that carry our products.

What is the conversion rate from US Dollars to my currency?

We are unable to provide that information on our website. However, you can get a conversion using Google. For example you can enter 5USD to GBP and get a pretty accurate estimation.